1. Your Return
Authorization Code: Please Call 888-641-6336 or email us at customerservice@QeShop.com and you will be given a Return Authorization Code. Write this code on the
return sticker found at the bottom of your original invoice. Affix the sticker
to the outside of the box you are returning.
2. Package your return: Repack the item in the original packing
materials and send it in a PROTECTIVE package. We are unable to issue refunds
for items lost or damaged due to unsecure packaging. Important: some items
consist of several parts or pieces. Always return the entire item or set for a
replacement or refund.
3. Complete the Return/Exchange form that is provided with your
package. It must be filled out in full, including your reason for the return or
exchange and all other information necessary to process your request promptly.
(Note: Your order may be subject to a return re-stocking fee or an exchange
fee. Please see details on potential fees prior to purchasing.)
4. Save a copy of the packing slip for your records.
5. To send your package, use the address on the included return slip and ship
via postal mail. If you are shipping by your own UPS or Fedex account please
call directly for a physical address at (888) 641-6336.
6. Ship the package insured and prepaid via U.S. Mail, UPS, or
Fedex. Save your shipping receipt until you receive your refund or replacement.
If your package is not insured and you do not have proof of shipment, we will
not be able to issue refund for packages lost in transit.
7. If the item is a gift it is important that the order number be written on the
QeShop.com return slip. As with any purchase, the gift recipient |may exchange
the item or elect to receive an QeShop.com gift certificate instead of a
8. Exchanges received after 45 days will be handled on an individual,
case-by-case basis and may require additional fees. Please contact customer
service at (888) 641-6336 for more information.
Packages should be mailed to:
11555 Medlock Bridge Suite 100
Johns Creek, GA 30097.
Please be careful: You should NOT write "bracelet", "jewelry", or other
jewelry-related words anywhere on the package as this invites possible theft.
This warranty applies only to products purchased on this website. QeShop.com
products purchased other than from this website may be subject to different
warranties. You should read these warranties before you purchase any QeShop.com
QeShop.com warrants its product to the original retail purchaser only, against
defects in material and/or workmanship for a period of 30 days from the date of
purchase. QeShop.com agrees to replace any bracelet found to be defective by us
without charge, provided the bracelet is returned postage prepaid along with a
proof of purchase and warranty card within 30 days. This warranty does not
cover damage resulting from accident, misuse or abuse, improper maintenance or
repair, or unauthorized modification and does not cover the wear and tear
associated with normal daily use. Do not bend the Bracelet excessively when you
put it on or take it off.
This warranty is valid only in accordance with the conditions set forth below.
This warranty applies to consumer use only, and is void when the product is used
in a commercial or institutional setting.
This limited warranty is the only written or express warranty given by
QeShop.com. QeShop.com makes no representation or warranty written, oral,
express, or implied, including, but limiting the generality of the foregoing,
any implied warranty of merchantability or fitness for a particular purpose,
other than those set forth herein. Any implied warranties on the product
(including but not limited to any implied warranties of merchantability or
fitness for a particular purpose) are limited in duration to the duration of
this warranty. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
Under no circumstances shall QeShop.com have any liability for any type of
incidental or consequential damages arising from the use of or defective
performance of the product or for breach of this warranty or any use implied
warranty on this product. QeShop.com's liability is expressly limited to the
replacement of a defective product. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or
exclusive may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.